REAL SUPPORT IN SPANISH
Support is essential for a media outlet of El Español’s caliber because any issue that affects content delivery can negatively impact reputation and revenue. Hence the need for real support, staffed by engineers who know how to meet specific needs and personalize their attention to find the solutions required at any given time.
“Transparent Edge engineers are very good. They are experts and problem resolution is almost immediate. Also, they are in Spain. The fact that they serve us in our language and during our hours makes communication and the resolution of any incident much easier.”